Managing Your Practice

How well are your phones being answered?

Even now, in the era of texting and e-mail, the telephone remains our primary point of contact with new and long-time patients.

Managing Your Practice

The Sunshine Act, 5 years hence

The law’s questionable impact and apparent lack of enforcement do not mean you can ignore it. The data are still being collected and displayed.

Managing Your Practice

Credit cards FAQ

How do you safeguard the credit information you keep on file? The same way we do medical information; it's all covered by the same HIPAA rules.

Managing Your Practice

Website improvements

With a few relatively simple but important modifications, you can convert casual website viewers to patients.

Managing Your Practice

Beware the con

The jury duty scheme, I learned, is an increasingly popular one.

Managing Your Practice

Sharpening the saw

I write this reminder every couple of years because it’s so easy to lose sight of the overall landscape among the pressures of our daily routines...

Managing Your Practice

How to set up your own RSS feed

Doing so can help increase readership on your website, publicize a podcast, or keep patients abreast of your practice’s latest treatments and...

Managing Your Practice

RSS feeds are a versatile online tool

RSS feeds are an efficient method of staying current on all the subjects on the web that interest you – medical and otherwise.

Managing Your Practice

Be alert for embezzlement

A few simple measures can help prevent and uncover a large proportion of dishonest behavior in the office.

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