Managing Office Staff Across the Generation Gap

▸ Gen-Xers are computer savvy, so whenever possible, put your communications, guidelines, and requests online or in electronic form.

▸ Gen-Xers are learning oriented, so conduct periodic learning inventories and ask them what they're learning during the day-to-day operations of your office.

▸ Encourage your staffers to cultivate their lives outside the office.

▸ Encourage teamwork and help foster a familial atmosphere in your office.

▸ Whatever it is that you preach, make sure you're practicing it.

▸ Lighten up and learn to be flexible.

Source: Dr. Anderson