The Right Care at the Right Time and in the Right Place: The Role of Technology in the VHA
VA Deputy Under Secretary for Health for Policy and Services Madhulika Agarwal on leveraging technology to create personalized, proactive, patient-driven care.
Federal Practitioner. 2015 July;32(7):10-13
July 14, 2015|Federal Practitioner
Author and Disclosure Information
Madhulika Agarwal, MD, MPH, is the deputy under secretary for health for policy and services for the VA. Her responsibility is to lead policy and services development for optimal health care outcomes.
In this position, she provides direction to the Office of Assistant Deputy Under Secretary for Health for Policy and Planning and the new Office of the Assistant Deputy Under Secretary for Health for Informatics and Analytics; Office of Public Health; Office of Patient Care Services; Office of Ethics in Health Care; Office of Research and Development; and Office of Interagency Health Affairs.
Previously, Dr. Agarwal served as the chief officer for Patient Care Services. In this position, she led systemwide initiatives to enhance key clinical services that focus on personalized, accessible, high-quality health care delivery, including home- and community-based care services. Dr. Agarwal is a graduate of VA’s Executive Career Field Program and Executive Fellows Program.
We all know that health care in the U.S. is complex and fragmented. VA is looking to become the benchmark in U.S. health care delivery, aiding in the transformation of the delivery of services for veterans and families, focusing on unified, integrated, and personalized virtual services that seamlessly connect them with the state-of-the-art health care system.