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Revised Rules About Service Animals

The VA has revised the regulation about animals on VA property and is training frontline employees to ensure that policies are consistent among all facilities.
Federal Practitioner. 2015 October;32(10):e17

“As I have traveled to VA facilities throughout the country,” said Secretary of Veterans Affairs Robert A. McDonald, “I have heard from many veterans about what a vital role their service animals play in their lives.” To make sure veterans and employees have “clear guidance” about what defines a service animal and where they’re allowed, the VA has revised the regulation about animals on VA property.

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Only dogs that are individually trained to perform work or tasks on behalf of someone with a disability are considered service animals. Other animals will not be allowed in VA facilities unless for express exceptions, such as animal-assisted therapy or law enforcement purposes. The regulation was revised with input from veterans, advocacy organizations, and other stakeholders.

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The VA is training frontline employees to ensure that policies at all facilities are consistent with the new regulation.