Four pillars of a successful practice: 1. Keep your current patients happy
OBG Management. 2013 March;25(3):49-56
March 1, 2013|ObGyn
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The cost of maintaining an existing customer is one-fifth the cost of acquiring a new one. Here are a few easy, inexpensive strategies to ensure patient satisfaction and loyalty.
The bottom line
Word of mouth was the time-honored method of attracting new patients for thousands of years. That method still works today. Ensuring that your patients have an outstanding experience during their visit is one of the smartest strategies to market and promote your practice.
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