The 10 principles of practice efficiency
Time-saving routines to manage the “psychology of waiting” and set a game plan for each day
Efficiency means you can spend more time with each patient, see more patients, or just get home and enjoy some personal time.
The author reports no financial relationships relevant to this article.
Suggested Reading
Delio S. The Efficient Physician: 7 Guiding Principles for a Tech-Savvy Practice. Englewood, Colo: Medical Group Management Association; 2004.
Fitzsimmons JA, Fitzsimmons MJ. Service Management: Operations, Strategy, and Information Technology. New York: McGraw-Hill; 1998.
Goldratt EM, Cox J. The Goal. Great Barrington, Mass: North River Press; 1985.
Heskett JL, Sasser WE Jr, Schlesinger LA. The Service Profit Chain. New York: Free Press; 1997.
Maister DH. The psychology of waiting lines. In: Czepiel JA, Solomon MR, Suprenant CF, eds. The Service Encounter: Managing Employee-Customer Interaction in Service Businesses. Lanham, Md: Lexington Books; 1985. www.davidmaister.com.
Mozena JP, Black SC, Emerick CE. Stop Managing Costs. Milwaukee: American Society for Quality; 1999.
Nolan TW. Reducing Delays and Waiting Times Throughout the Healthcare System. Cambridge, Mass: Institute for Healthcare Improvement; 1996.
Womack JP, Jones DT. Lean Thinking. New York: Simon & Schuster; 1996.
Woodcock EW. Mastering Patient Flow: More Ideas to Increase Efficiency and Earnings. 2nd ed. Englewood, Colo: Medical Group Management Association; 2004.
Zaslove MO. The Successful Physician: A Productivity Handbook for Practitioners. New York: Aspen Publishers; April 1998.
