For better or, maybe, worse, patients are judging your care online
OBG Management. 2011 March;23(03):47-51
March 1, 2011|OBG Management
Author and Disclosure Information
When patients rate you on Internet sites, it’s not necessarily the end of the world. It is an opportunity to apply your most valued clinical skill: listening.
Most patients have valuable comments and opinions about their medical care; we should remember that listening is our most important clinical skill. Finding a way to make online feedback valid and productive for both patients and physicians should be a goal for our professional societies.
We want to hear from you! Tell us what you think.
