Patient Portals Don't Mean Higher Workload

The MyHealthAtVanderbilt system has three tiers of test results—two can be available to patients online. “Some low-risk, high-value test results, such as cholesterol levels, are available immediately, and some results are available with a delay, such as tests that require interpretation in a specific clinical context,” Dr. Purcell said. “But some results, such as cancer pathology and HIV tests, and others that require intensive patient counseling, are never available though the portal.”