Coping With Error: Checklist Can Help After Medical Mistake

Checklist for Processing Errors and Adverse Events

Must-Ask Questions

• What was the adverse outcome or medical error?
• What did I do that was good for this patient?
• What did I do or not do that was not ideal?
• How high are the stakes?
• What could I have done differently?
• What did I learn?
• What can I do to avoid this happening again?

Follow-Up Questions

• How do I feel about what happened?
• What bothers me the most about this situation?
• What advice would you give to someone who was in this situation?
• How can I honor my patient now?
• What can I do to be of further support to my team members?