The Socrates Project for Difficult Diagnosis at Northwestern Medicine

Internists are experts in general medicine, skilled at mapping the few hundred ways the human body can go awry onto thousands of diagnoses, and managing the uncertainty inherent in that process. Generalists, almost by definition, consult specialists with their specialty-focused questions; but who does one call for a general consultation about diagnosis if a specific diagnosis remains elusive and the pathology does not fit cleanly into the purview of a consultant? Outside of sage advice from colleagues (usually senior), most medical centers lack a consultation service focused on diagnosis. There is no oracle to seek. In this perspective, we describe our institution’s answer to this problem: the creation of a service for difficult diagnosis based on Socratic principles, particularly the role of iterative hypothesis testing in the process of diagnosis.¹

In 2015, Northwestern Medicine began the Socrates Project, a physician-to-physician consultation service that assists doctors working to diagnose conditions that have so far eluded detection. Our service’s goal is to improve patient care by providing an opinion to the referring physician on diagnostic possibilities for a particular case and ideas to reduce—or at least manage—diagnostic uncertainty.

Most patients referred to the Socrates Project have already undergone an extensive evaluation at top medical centers by experienced clinicians. It would be hubris to assume that we will find a definitive diagnosis in every case; indeed, because of the types of cases referred to our group, it is rare that we find a “Eureka!” diagnosis. When a colleague consults our group, we under-promise in hopes of over-delivering. Instead, we convey to referring physicians that we will conduct a thorough case review and explain our thinking in hopes of uncovering an additional diagnostic avenue, even if that avenue does not ultimately lead to a definitive diagnosis. In addition, the Socrates Project often serves as a broker between consulting services that are deadlocked because of differing diagnostic opinions. We also assist with cases in which a functional disorder is suspected, yet the referring physician is hesitant to diagnose a patient with such a disorder out of concern about missing an important (and possibly obscure) diagnosis.

The Socrates Project receives approximately two consult requests per week, usually from general internists but also from specialists in nearly all disciplines. Around 80% of the referrals are for current inpatients. Our service model is similar to a tumor board, which exists as an interdisciplinary group operating in parallel to the clinical services, to provide consensus-based recommendations. As a result, we act as doctors for doctors, formalizing the curbside consultation. Our usual turnaround time is a week but can be faster for urgent cases. Currently, Socrates Project members, including the faculty leader, volunteer their time and effort at no cost, and there are no charges to patients when physicians consult our group. An overview of the Socrates Project’s personnel and process are outlined in the Figure.