What’s the Purpose of Rounds? A Qualitative Study Examining the Perceptions of Faculty and Students
BACKGROUND: Rounds are a critical activity on any inpatient service, but there is little literature describing the purpose of rounds from the perspective of faculty and trainees in teaching hospitals.
OBJECTIVE: To evaluate and compare the perceptions of pediatric and internal medicine attendings and medical students regarding the purpose of inpatient attending rounds.
METHODS: The authors conducted 10 semistructured focus groups with attendings and medical students in the spring of 2014 at 4 teaching hospitals. The protocol was approved by the institutional review boards at all institutions. The authors employed a grounded theory approach to data collection and analysis, and data were analyzed by using the constant-comparative method. Two transcripts were read and coded independently by 2 authors to generate themes.
RESULTS: Forty-eight attendings and 31 medical students participated in the focus groups. We categorized 218 comments into 4 themes comprised of 16 codes representing what attendings and medical students believed to be the purpose of rounds. These themes included communication, medical education, patient care, and assessment.
CONCLUSIONS: Our results highlight that rounds serve 4 purposes, including communication, medical education, patient care, and assessment. Importantly, both attendings and students agree on what they perceive to be the many purposes of rounds. Despite this, a disconnect appears to exist between what people believe are the purposes of rounds and what is happening during rounds.
© 2017 Society of Hospital Medicine
Patient Care
Patient care is a theme comprised of comments identifying the purpose of rounds as being directly related to the formation and delivery of the patient care plan, and it includes 2 codes: formation of the patient care plan and delivery of patient care. Formation of the patient care plan includes comments, which identified rounds as a time for discussing and forming the plan for the day, with an attending stating, “The purpose [of rounds] was to make a plan, a treatment plan, and to include the parents in making the treatment plan.” Delivery of patient care included comments identifying rounds as a means of ensuring timely, safe, and appropriate delivery of patient care occurred. One attending explained, “It can’t be undersold that the priority of rounds is patient care and the more eyes that look over information the less likely there are to be mistakes.”
What Do You Believe the Ideal Purpose of RoundsShould Be?
This study originally sought to compare responses to 2 different questions: “What do you perceive the purpose of rounds to be?” and “What do you believe the ideal purpose of rounds should be?” What became clear during the focus groups was that these were often interpreted to be the same question, and as such, responses to the latter question were truncated or were reiterations of what was previously said: “I think we’ve already discussed that, I think it’s no different than what we already kind of said, patient care, education, and communication,” explained 1 attending. Fifty-four responses to the question regarding the ideal purpose of rounds were coded and did not differ significantly from the previously noted results in terms of the domains represented and the frequency of representation.
Variation Among Respondents
Overall, there is a high level of concordance between the comments from medical students and attendings regarding the purpose of rounds, particularly in the medical education theme. However, medicine and pediatric attendings differ in their comments relating to the theme of communication, with 2 codes primarily accounting for this difference: pediatric attendings place more emphasis on time for patient/family communication and establishing rapport with patients than their internal medicine colleagues. Of note, all of the pediatric attendings involved in the study answered that they conducted family-centered rounds (FCR), compared with 22% of internal medicine attendings.10
Another notable discrepancy came up during focus groups involving comments from medical students who reiterated that the purpose of rounds was not fixed, but rather dependent on the attending that was running rounds. This theme was only identified in focus groups involving medical students. One student explained, “I think that it depends on the attending and if they actually want to teach,” and another commented that “it’s incredibly dependent on what the attending… is willing to invest.” No attendings identified student or attending variability as an important factor influencing the purpose of rounds.
DISCUSSION
This qualitative study is one of the first to explore the purpose of rounds from the perspective of both medical students and attendings. Reassuringly, our results indicate that medical student and attending perceptions are largely concordant. The 4 themes of communication, medical education, assessment, and patient care are in line with the findings of previous observational studies of internal medicine and pediatrics rounds.1,11 The themes are similar to the findings of resident focus groups done at these same sites.7
Our results support that both medical students and attendings identify the importance of medical education during rounds. This is in contrast with findings in previous observational time-motion research by Stickrath that describes the focus on patient care related activities and the relative scarcity of education during rounds.1 This stresses a divide between how medical students and attendings define the purpose of rounds and what other research suggests actually occurs on rounds. This distinction is an important one. It is possible that the way we, and others, define “medical education” and “patient care” may be at least partially responsible for these findings. This is supported by the ambiguous distinction between formal and informal educational activities on rounds and the challenges in characterizing the hidden curriculum and its role in medical student and resident education.11 Attendings role modeling effective patient communication strategies, for example, highlights that patient care, medical education, and communication are frequently indistinguishable.12 This hybridization of activities and dedication to diverse types of learning is an essential quality of rounds and is suggestive of why they have survived as a preeminent tool within the arsenal of medical education for the past century.
Yet, this finding does not excuse or adequately explain a well-documented disappearance of more formal educational activities during rounds. Recent observational studies have shown that the percentage of rounds dedicated to educational activities fell from 25% to 10% after the implementation of duty hour restrictions,1,13,14 and a recent ethnographic study of pediatric attending rounds confirmed teaching during rounds, though seen as a pedagogical ideal, occurred infrequently and inconsistently in large part because of time pressures.15 In our attending focus groups, duty hours and time pressures were frequently cited as actively working against the purpose of rounds, specifically opportunities for teaching, with 1 attending explaining, “I just don’t think we achieve our [teaching] goals like we used to.” Another attending mentioned that, because of time pressures, “I often find myself apologizing. ‘I’m so sorry. I can’t resist. Can I just tell you this one thing? I’m so sorry to do teaching.’” This tension between time pressures and education on rounds is well documented in the literature.4,16,17
Our results highlight that attendings and medical students still believe that medical education is a primary and important purpose of rounds even in the face of increasing time pressures. As such, efforts should be made to better align the many purposes of rounds with the realities of the modern day rounding environment. Increasing the presence of medical education on rounds need not be at the expense of time given that techniques like the 1-minute preceptor have been rated as both efficient and effective methods of teaching and delivering feedback.18 This is echoed in research that has found that faculty development with a focus on teaching significantly increased the rate of clinical education and interdisciplinary communication during rounds.1 Opportunities for faculty development are increasingly accessible,19 including programs like the Advancing Pediatric Excellence Teaching Program, sponsored by the American Academy of Pediatrics Section on Hospital Medicine and the Academic Pediatric Association, and the Teaching Educators Across the Continuum of Healthcare program, sponsored by the Society for General Internal Medicine.20,21
A testament to the adaptability of rounds can be seen in our findings that expose the increased emphasis with which pediatric attendings identify communication as a purpose of rounds, particularly within the themes of patient/family communication and establishing rapport with patients. This is likely due to the practice of FCR by 100% of the pediatric attendings in our focus groups, and is supported elsewhere in the literature.22 A key to family-centered rounds is communication, with active participation in the care discussion by patients and families as described and endorsed by a 2012 American Academy of Pediatrics (AAP) policy.10,23
This emphasis could explain the increased frequency of comments made by pediatric attendings within the themes of patient/family communication and establishing rapport with patients. Furthermore, the AAP policy statement stresses the need to share information in a way that patients and families “effectively participate in care and decision making,” which could explain why pediatric attendings placed greater emphasis on the formation of the patient care plan in the theme of patient care.
As noted, the authors published a related study focusing on resident perceptions regarding the purpose of rounds. We initially undertook a separate analysis of the 3 groups: faculty, residents, and medical students. From that analysis, it became apparent that residents (PGY1-PGY3) viewed rounds differently than faculty and medical students. Where faculty and medical students were more focused on communication and medical education, the residents were more focused on the practical aspects of rounds (eg, “getting work done”). It was also noted that the residents’ focus aligned with the graduate medical education
Our study has a number of limitations. Only 4 university-based hospitals were included in the focus groups. This has the potential to limit the generalizability to the community hospital setting. Within the focus groups, the number of participants varied, and this may have had an impact on the flow and content of conversation. Facilitators were chosen to minimize potential bias and prior relationships with participants; however, this was not always possible, and as such, may have influenced responses. There may be a discrepancy between how people perceive rounds and how rounds actually function. Rounds were not standardized between institutions, departments, or attendings.