ADVERTISEMENT

How to overcome hesitancy for COVID-19 and other vaccines

The Journal of Family Practice. 2022 July;71(6):239-244 | doi: 10.12788/jfp.0443
Author and Disclosure Information

These evidence-based strategies (and list of do’s and don’ts) can help you to increase the likelihood of vaccine uptake in hesitant patients.

PRACTICE RECOMMENDATIONS

› Focus on personal benefits of vaccination with patients who express strong hesitancy and endorse vaccine myths; refocus the conversation away from myths and back to disease facts. C

› Emphasize personal and collective benefit to patients who are uncertain about vaccination; provide education about herd immunity and local vaccine coverage. C

Strength of recommendation (SOR)

A Good-quality patient-oriented evidence
B Inconsistent or limited-quality patient-oriented evidence
C Consensus, usual practice, opinion, disease-oriented evidence, case series

The authors speculated that this may be because Zika is a relatively new virus when compared to yellow fever, and participants may have more pre-existing knowledge about yellow fever.24 These findings are important to keep in mind when addressing misinformation regarding COVID-19. When addressing myth perceptions with patients, consider pivoting the conversation from vaccine myths to the disease itself, focusing on the disease risk and severity of symptoms.19,20 

Other studies have had positive results when addressing misinformation, including a digital RCT of older adults in the Netherlands by Yousuf and colleagues.25 In this study, participants were randomized to view 1 of 2 versions of an information video on vaccination featuring an informative discussion by celebrity scientists, government officials, and a cardiologist. Video 1 did not include debunking strategies, only information about vaccination; Video 2 provided the same information about vaccines but also described the myths surrounding vaccines and reiterated the truth to debunk the myths.

Findings demonstrated that a significantly higher number of participants in the Video 2 group overcame vaccination myths related to influenza and COVID-19.25 Notably, this study took place prior to the widespread availability of COVID-19 vaccines and did not measure intent to vaccinate against COVID-19.

Taken together, strategies for correcting vaccine misinformation may vary by population as well as type of vaccine; however, placing emphasis on facts delivered by trusted sources appears to be beneficial. When addressing misinformation, PCPs should first focus on key details (not all supporting information) and clearly explain why the misinformation is false before pointing out the actual myth and providing an alternative explanation.20 When caring for patients who express strong concerns over the vaccine in question or have avid beliefs in certain myths or conspiracy theories, it’s best to pivot the conversation back to the disease rather than address the misinformation to avoid a potential backfire effect.

Do’s and don’ts of communicating with vaccine-hesitant patients

Utilize these effective communication techniques

TABLE 110,13,16,17,19,20 summarizes the “do’s and don’ts” of communicating with vaccine-hesitant patients. PCPs should provide strong recommendations for vaccination, approaching it presumptively—ie, framing it as normative behavior.19,26 This approach is critical to building patient trust so that vaccine-hesitant patients feel the PCP is truly listening to them and addressing their concerns.27 Additionally, implementing motivational interviewing (MI) and self-determination theory (SDT)28 techniques when discussing vaccinations with patients can improve intentions and uptake.19,29TABLE 219,29 outlines specific techniques based on SDT and MI that PCPs may utilize to communicate with vaccine-hesitant individuals or parents. 

Techniques for communicating with vaccine-hesitant patients1

Continue to: The takeaway