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Joseph S. Eastern, MD

Opinion

Open Notes

Author:
Joseph S. Eastern, MD
Publish date: April 19, 2021

With the implementation of the Cures Act, medical notes have evolved into a tool to communicate with the patient, rather than just among health...

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Opinion

Office etiquette: Answering patient phone calls

Author:
Joseph S. Eastern, MD
Publish date: March 17, 2021

In my office, one of the many consequences of the COVID-19 pandemic has been a dramatic increase in telephone traffic.

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Opinion

What to do if an employee tests positive for COVID-19

Author:
Joseph S. Eastern, MD
Publish date: February 16, 2021

If action is required, you’ll need to determine who needs to quarantine and who needs to be tested.

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Opinion

How do you answer patients’ emails?

Author:
Joseph S. Eastern, MD
Publish date: January 19, 2021

Several groups, including the American Medical Informatics Association and the American Medical Association have proposed standards, but none have...

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Opinion

Can patients record office visits?

Author:
Joseph S. Eastern, MD
Publish date: December 16, 2020

How would you respond to a patient asking (or demanding) to record all or part of their office visit?

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Opinion

Escaping the daily grind

Author:
Joseph S. Eastern, MD
Publish date: November 17, 2020

I write this reminder every couple of years because it's so easy to lose sight of the overall landscape among the pressures of our daily routines...

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Opinion

Full-time, part-time, FTE: Know the differences

Author:
Joseph S. Eastern, MD
Publish date: October 8, 2020

While rules vary from state to state, some generalizations can be made.

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Opinion

Exorcising your ghosts

Author:
Joseph S. Eastern, MD
Publish date: September 15, 2020

"Ghosting" is the situation where an employee disappears without any warning, notice, or explanation.

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Opinion

Financial planning in the COVID-19 era

Author:
Joseph S. Eastern, MD
Publish date: August 18, 2020

Many readers have expressed the fear that their retirement savings would never recover from the COVID-19 hit.

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Opinion

OSHA in the COVID-19 era

Author:
Joseph S. Eastern, MD
Publish date: July 23, 2020

To be certain you are complying with all the rules, you can call your local OSHA office and request an inspection.

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Opinion

If you reopen it, will they come?

Author:
Joseph S. Eastern, MD
Publish date: June 12, 2020

The big question, of course, is whether patients can be convinced that it is safe to leave their homes and come to your office.

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News

Overhead management during a crisis

Author:
Joseph S. Eastern, MD
Publish date: May 12, 2020

I sincerely hope that all of our practices will return to some semblance of normal in the coming months; but we cannot assume a best possible...

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Opinion

COVID-19: What now?

Author:
Joseph S. Eastern, MD
Publish date: April 13, 2020

With great reluctance, I must trot out a hoary old cliché: Hope for the best, but plan for the worst.

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Opinion

Medical identity theft

Author:
Joseph S. Eastern, MD
Publish date: March 12, 2020

If your office's computer system does not have effective fraud protection, you could be held liable for any fraud committed with information...

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Opinion

Be alert for embezzlement

Author:
Joseph S. Eastern, MD
Publish date: February 11, 2020

Embezzlement remains far more common in medical offices than generally assumed - and it often occurs in full view of physicians.

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