Opinion
If you reopen it, will they come?
The big question, of course, is whether patients can be convinced that it is safe to leave their homes and come to your office.
News
Overhead management during a crisis
I sincerely hope that all of our practices will return to some semblance of normal in the coming months; but we cannot assume a best possible...
Opinion
COVID-19: What now?
With great reluctance, I must trot out a hoary old cliché: Hope for the best, but plan for the worst.
Opinion
Medical identity theft
If your office's computer system does not have effective fraud protection, you could be held liable for any fraud committed with information...
Opinion
Be alert for embezzlement
Embezzlement remains far more common in medical offices than generally assumed - and it often occurs in full view of physicians.
Opinion
Seasonality
Seasonality is yet another of those basic business concepts that most physicians have never heard of.
Opinion
Paid (and unpaid) time off
A major issue with PTO is the possibility that employees will resist staying home when they are actually sick.
Opinion
Long-term care insurance
To be sure, there is considerable debate about whether LTCI is worth the cost.
Opinion
When can I retire?
Many of us lack a clear idea of where our retirement income will come from, or if it will be there when we arrive.
Opinion
Review your insurance
Malpractice insurance requirements will remain fairly static throughout your career, but other insurance needs evolve over time. A good example is...
Opinion
Keep your staff current – and happy
Like you, staff members provide better care to patients when they know the latest findings and techniques.
Opinion
Hiring the right employees
Many of the personnel questions I receive concern the dreaded “marginal employee” – a person who has never done anything truly heinous to merit...
Opinion
Sexual harassment: Prevention and defense
Medical offices are far from immune from harassment, of course, and the problem is not limited to staff interactions.
Opinion
Handling defamatory online reviews
The first thing to do before taking any action is determine whether that defamatory review is, in fact, defamatory.
Opinion
How to handle negative online reviews
It happens to all of us: You log onto the Internet one day and discover a scathing review from a disgruntled patient or family member.