Pediatric observation units in the United States: A systematic review

Literature Search

With the assistance of a health services librarian, a search of the following electronic databases from January 1, 1950 through February 5, 2009 was conducted: Medline, Web of Science, Cumulative Index to Nursing and Allied Health Literature (CINAHL), Health Care Advisory Board (HCAB), Lexis‐Nexis, National Guideline Clearinghouse, and Cochrane Reviews. Key words used for the Boolean search are included in Appendix A. In addition, we conducted a manual search of reference lists from reviews, guidelines, and articles meeting inclusion criteria.

We included English language peer‐reviewed publications that reported on pediatric OU care in the United States. Studies were included if they reported outcomes including lengths of stay, admission from observation rates, return visit rates, costs or charges. Descriptive publications of pediatric OU structure and function were also included. Studies were excluded if they were conducted outside the United States, evaluated psychiatric or intensive care, reported on observation status in an ED without an OU or observation status on a traditional inpatient ward. Two reviewers (M.M. and C.K.) identified articles for inclusion. Any disagreements between the reviewers were resolved by discussion and consensus agreement. Interrater reliability was assessed using the kappa statistic.

Quality Assessment

The quality of each study was rated using the Oxford Centre for Evidence‐based Medicine levels of evidence.25 With this system, levels of evidence range from 1a (homogeneous systematic review of randomized, controlled trials) to 5 (expert opinion without explicit critical appraisal).

Data Synthesis

Data on study design, OU characteristics, patient populations, and outcomes were extracted using a standardized form. Heterogeneity of study design, interventions, and outcomes precluded the ability to conduct meta‐analyses.

Observation Unit Characteristics

The majority of research on OUs has been conducted at large academic pediatric centers. One publication was from a community hospital.26 These studies present data on more than 22,000 children cared for in OUs of 11 hospitals over a 32‐year time span. Most studies were level 2 evidence: 2b, retrospective cohort studies and low‐quality randomized, controlled trials; or 2c, outcomes research. Three were descriptive and not assigned a formal evidence level.2729

Table 1 highlights general features of U.S. pediatric OUs. Five institutions renovated or expanded clinical space in order to open the OU.27, 2932 Units ranged in size from 3 to 23 beds. The OU was located in or near the ED in all but 2 hospitals, which had ward‐based units. The ED was the primary entry point into the OU with only 2 open model units accepting patients from other settings.5, 32 The annual number of observation cases ranged from 1000 to 3000 in children's hospitals. Approximately 500 ward‐based observation cases per year were cared for in the single community hospital studied. Three reports included time trends showing increased OU utilization over study years.5, 30, 31

Staffing and Workflow

Staffing models varied and have undergone transitions over time. Prior to 1997, general pediatricians primarily provided physician services. In more recent years, OUs have utilized pediatric emergency medicine (PEM) providers. Three of the 11 units allowed for direct patient care by subspecialists.5, 6, 32 One OU was staffed by nurse practitioners.29 OU nursing backgrounds included pediatrics, emergency medicine, or PEM.

Five institutions assembled multidisciplinary teams to define the unit's role and establish policies and procedures.7, 27, 2931 Workflow in the OU focused on optimizing efficiency through standardized orders, condition‐specific treatment protocols, and bedside charting.7, 26, 33 Several units emphasized the importance of ongoing evaluations by attending physicians who could immediately respond to patient needs. Rounds occurred as often as every 4 hours.5, 7 Two centers utilized combined physician‐nursing rounds to enhance provider communication.7, 34 No publications reported on patient transitions between sites of care or at shift changes.

Criteria for Observation

All 11 hospitals have developed protocols to guide OU admissions (Table 2). Nine publications from 4 OUs commented on treatments delivered prior to observation.33, 3542 The most commonly cited criteria for admission was approval by the unit's supervising physician. Utilization review was not mentioned as an element in the OU admission decision. Common OU exclusions were the need for intensive care or monitoring while awaiting an inpatient bed; however, these were not universal. Eight centers placed bounds around the duration of OU stays, with minimum stays of 2 hours and maximum stays of 8 to 24 hours.

Ages of Children Under Observation

Seven of 11 hospitals reported the age range of patients accepted in their OU (Table 2). All but 1 unit accepted children from infants to young adults, 18 to 21 years of age.43 In the 6 units that reported the age distribution of their OU population, roughly 20% were <1 year, more than 50% were <5 years, and fewer than 30% fell into an adolescent age range.5, 6, 26, 32, 34, 43

Conditions Under Observation

Many conditions under observation were common across time and location (Table 3). The list of conditions cared for in OUs has expanded in recent years. Medical conditions predominated over surgical. While the majority of observation cases required acute care, nearly one‐half of the units accepted children with scheduled care needs (eg, routine postoperative care, procedures requiring sedation, infusions, and extended evaluations such as electroencephalograms or pH probes). These scheduled cases, cared for within the OU structure, provided more steady demand for OU services.

Reimbursement

One publication highlighted the special billing rules that must be considered for observation care.27 In 3 studies, payers recognized cost‐savings associated with the OU's ability to provide outpatient management for cases that would traditionally require inpatient care.31, 35, 38

Observation Unit Outcomes

Outcomes reported for pediatric OU stays fall into 4 major categories: length of stay (LOS), admission rates, return visit rates, and costs. Despite these seemingly straightforward groupings, there was significant heterogeneity in reporting these outcomes.

Observation Unit Operations

The OU care model expands outpatient management of acute conditions to include children who are neither ready for discharge nor clear candidates for inpatient admission. OUs have demonstrated the ability to care for patients across the pediatric age spectrum. Over the decades spanning these publications, advances in medical therapy such as antiemetics for gastroenteritis and early administration of systemic steroids for asthma may have resulted in lower admission rates or shorter time to recovery.44, 45 Despite these advances, there are marked consistencies in the conditions cared for within OUs over time. The data summarized here may help guide institutions as they consider specific pediatric conditions amenable to observation care.

The hospitals included in this review either added physical space or revised services within existing structures to establish their OU. Hospitals facing physical constraints may look to underutilized areas, such as recovery rooms, to provide observation care, as observation does not require the use of licensed inpatient beds. Several units have responded to daily fluctuations in unscheduled observation cases by also serving patients who require outpatient procedures, brief therapeutic interventions, and diagnostic testing. By caring for patients with these scheduled care needs during the day, there is a more steady flow of patients into the OU. While hospitals traditionally have used postanesthesia care units and treatment rooms for scheduled cases, OUs appear to benefit from the consistent resource allocation associated with a constant demand for services.

To date, the vast majority of pediatric OUs in the published literature have emerged as an extension of ED services. Now, with the expansion of pediatric hospitalist services and movement toward 24/7 inpatient physician coverage, there may be increased development of ward‐based OUs and the designation of inpatient observation status. While ward‐based OUs managed by pediatric hospitalists may be well established, we were not able to identify published reports on this structure of care. A national survey of health systems should be undertaken to gather information regarding the current state of pediatric observation services.

When creating policies and procedures for OUs, input should be sought from stakeholders including hospitalists, PEM providers, primary care providers, subspecialists, mid‐level providers, nurses, and ancillary staff. As patients requiring observation level of care do not neatly fit an outpatient or inpatient designation, they present an opportunity for hospitalist and PEM physician groups to collaborate.4648 Calling on the clinical experiences of inpatient and ED providers could offer unique perspectives leading to the development of innovative observation care models.

This review focused on institutions with dedicated observation services, which in all but 1 study26 consisted of a defined geographic unit. It is possible that the practices implemented in an OU could have hospital‐wide impact. For example, 1 study reported reduction in LOS for all asthma cases after opening a ward‐based unit.7 Further, pediatric hospitalist services have been associated with shorter LOS49 and increased use of observation status beds compared with traditional ward services.50 As pediatric hospitalists expand their scope of practice to include both observation and inpatient care, clinical practice may be enhanced across these care areas. It follows that the impact of observation protocols on care in the ward setting should be independently evaluated.

The costs associated with the establishment and daily operations of an OU were not addressed in the reviewed publications. Assertions that observation provides a cost‐effective alternative to inpatient care4, 7, 23, 42 should be balanced by the possibility that OUs extend care for patients who could otherwise be discharged directly home. Studies have not evaluated the cost of OU care compared with ED care alone. Research is also needed to assess variations in testing and treatment intensity in OUs compared with the ED and inpatient alternatives. Reimbursement for observation is dependent in part upon institutional contracts with payers. A full discussion of reimbursement issues around observation services is beyond the scope of this review.

Observation Unit Outcomes

Limitations

The most important limitations to this review are the heterogeneity in interventions and reporting of outcomes, which precluded our ability to combine data or conduct meta‐analyses. We attempted to organize the outcomes data into clear and consistent groupings. However, we could not compare the performance of 1 center with another due to differences in OU structure, function, and design.

In order to focus this systematic review, we chose to include only peer reviewed publications that describe pediatric OUs within the United States. This excludes expert guidelines, which may be of value to institutions developing observation services.

Our search found only a small number of centers that utilize OUs and have published their experience. Thus, our review is likely subject to publication bias. Along this line, we identified 9 additional publications where children were cared for alongside adults within a general OU.5563 This suggests an unmeasured group of children under observation in general EDs, where more than 90% of US children receive acute care.64 These articles were excluded because we were unable to distinguish pediatric specific outcomes from the larger study population.

Finally, retrospective study design is subject to information bias. Without a comparable control group, it is difficult to understand the effects of OUs. Patients directly admitted or discharged from the ED and patients who require admission after observation all differ from patients discharged from observation in ways that should be controlled for with a randomized study design.