Improving Patient Safety and Quality of Care

Dr. Pak can be contacted at mhp@medicine.wisc.edu.

References

1. To Err is Human: Building a Safer Health System, Institute of Medicine, November 1999.
2. Wachter R. The end of the beginning: patient safety five years after ‘To Err Is Human.’ Health Affairs. November 30, 2004.
3. Mission Statement: Center for Quality Improvement and Patient Safety. February 2004. Agency for Healthcare Research and Quality, Rockville, MD. www.ahrq.gov/about/cquips/cquipsmiss.htm.
4. Safe Practices for Better Healthcare: a Consensus. The National Quality Forum, 2003.
5. Joint Commission for Accreditation of Healthcare Organizations (JCAHO), www.jcaho.org.
6. Leapfrog Group, www.leapfroggroup.org.
7. Accreditation Council for Graduate Medical Education (ACGME), www.acgme.org.
8. Halasyamani L. Telephone interview. February 7, 2005.
9. Shojania KG. Assistant professor of medicine, University of Ottawa. Telephone interview. January 31, 2005.
10. Auerbach AD, Wachter RM, Katz P. et al. Implementation of a voluntary hospitalist service at a community teaching hospital: improved clinical efficiency and patient outcomes. Ann Intern Med. 2002;137:859-65.
11. Kulaga ME, Charney P, O’Mahoney SP, et al. The positive impact of initiation of hospitalist clinician educators. J Gen Intern Med. 2004;19:293-301.
12. Goldsholl S. Medical director. Covenant Healthcare hospital medicine program, Saginaw, Michigan, email interview. January 31, 2005.
13. Wachter R, Shojania K. Internal bleeding: the truth behind America’s terrifying epidemic of medical mistakes. Rugged Land, LLC, 2004.