HM@15 - Myriad Points of View
“It doesn’t affect our ability to perform the surgery at a technical level, but ultimately it gives our patients better outcomes,” Dr. Page says. “That’s really what it’s all about.”
Dr. Page’s role as an examiner for the orthopedic boards gives her insight into how different hospital systems work. She says she hopes there can be more consistency in the role that hospitalists have in helping with orthopedic surgery patients, with patients being routinely admitted through the hospitalist service. “I think there’s still a lot of variability, in terms of who’s managing these patients,” she says.
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HM@15 - Patient-Care Partners
Relationships with other medical professionals are evolving, longtime hospitalist says
Twenty-five years ago, healthcare experts were forecasting something that Janet Nagamine, MD, RN, SFHM, thought was highly unlikely. “When I was an ICU nurse back in the 1980s, people projected that the hospital would become one big ICU,” recalls Dr. Nagamine, who has worked as a hospitalist since 1999 and worked in hospitals since 1986. “And at that time, I thought that was a crazy notion. How could the entire hospital be an intensive care [unit]?”
When she looks around now, she sees much more complex care being provided at hospitals—patients who would have died are in the ICU, those who would have been in the ICU are now on stepdown and telemetry units, and patients who would have been on the floors are being cared for at home.
“It really does look like an ICU,” says Dr. Nagamine, an SHM board member who works at Kaiser Permanente in Santa Clara, Calif.
That shift in acuity has helped carve a niche for hospitalist physicians—a role that has become more and more embraced by the array of medical professionals working in hospitals. With patients as sick as they are in hospitals, it’s much harder to manage their care from an office-based practice.
Dr. Nagamine says that at first there was some tension between PCPs and hospitalists, with PCPs wanting to continue seeing their hospitalized patients.
“Initially, that was a difficult challenge,” she says. Now, though, she says most of the tension has evaporated. “It’s really interesting how people respond to change,” she says. “In a relatively short time, it’s like that battle never happened.”
Hospitalists’ relationships with nurses, she says, were smooth from the beginning.
“It was almost an immediate partnership because, as a nurse who’s been at the bedside at 2 a.m. without an attending physician in-house, it was scary,” she says. “You have a partner in-house for the first time.”
Hospitalist comanaging of complex cases with specialists has evolved, too, but Dr. Nagamine says it remains an area in need of improvement, particularly on weekends and other off hours when a hospitalist might get “sideswiped” with patients.
“Just because we happen to be in the hospital does not mean that we should be the attending on certain types of patients,” she says. “We want to be nice. We want to help everybody. But sometimes we end up with patients that really aren’t appropriate for us to manage.”
Family Medicine
When one of his patients is admitted to the hospital and comes under the care of a hospitalist, his involvement doesn’t end, says Glen Stream, MD, president-elect of the American Academy of Family Physicians, who works with Rockwood Clinic in Spokane, Wash.
Dr. Stream continues to keep in touch with patients, and that has made for a good working relationship with hospitalists. It helps put patients at ease and helps with handoffs to and from the hospital, he says. “I don’t think you can overcommunicate in either direction,” he says. “The most complete medical information enables the best-informed decision-making for treatment decisions.” Such levels of involvement usually are welcomed by hospitalists, he says, adding “I’ve been able to be the hospital physician’s advocate.”
