OpinionEverything We Say and Do: Discussing advance care planningAuthor:Mark A. Rudolph, MD, SFHMPublish date: March 31, 2017Every health care encounter is an opportunity to better identify and document patients’ wishes for their care.Read More
NewsDefining Patient Experience: 'Everything We Say and Do'Author:Mark A. Rudolph, MD, SFHMPublish date: January 26, 2016Editor’s note: “Everything We Say and Do” is an informational series developed by SHM’s Patient Experience Committee to provide readers with thoughtfu...Read More
