The Office

Opinion

Addressing patients’ complaints

In the years since I last wrote about addressing patients’ complaints, the issues that prompt them have only...

Opinion

The Sunshine Act, 5 years hence

The law’s questionable impact and apparent lack of enforcement do not mean you can ignore it. The data are still being collected and displayed.

Opinion

Don’t forget about OSHA

Failure to comply with OSHA regulations can result in stiff penalties running into many thousands of dollars.

Opinion

Credit cards FAQ

How do you safeguard the credit information you keep on file? The same way we do medical information; it's all covered by the same HIPAA rules.

Opinion

Website improvements

With a few relatively simple but important modifications, you can convert casual website viewers to patients.

Opinion

Beware the con

The jury duty scheme, I learned, is an increasingly popular one.

Opinion

How to set up your own RSS feed

Doing so can help increase readership on your website, publicize a podcast, or keep patients abreast of your practice’s latest treatments and...

News

RSS feeds are a versatile online tool

RSS feeds are an efficient method of staying current on all the subjects on the web that interest you – medical and otherwise.

Pages