Key clinical point: Video visits integrated into a primary care practice were perceived by patients as being convenient, providing high-quality care, and strengthening the patient-provider relationship.
Major finding: Of patients surveyed, 93% said their video visit adequately addressed their needs, 90% were confident in the quality of care, and 84% said it strengthened their relationship with the provider.
Study details: Survey responses from 1,274 adults with a scheduled video telemedicine visit with a primary care provider in Kaiser Permanente Northern California.
Disclosures: The authors declared no conflicts of interest related to this work, which was supported by a grant from the Kaiser Permanente Division of Research.
Reed ME et al. Ann Intern Med. 2019 Apr 29. doi: 10.7326/M18-3081