Managing Your Practice

Managing Your Practice

When can I retire?

Many of us lack a clear idea of where our retirement income will come from, or if it will be there when we arrive.

Managing Your Practice

Review your insurance

Malpractice insurance requirements will remain fairly static throughout your career, but other insurance needs evolve over time. A good example is...

Managing Your Practice

Hiring the right employees

Many of the personnel questions I receive concern the dreaded “marginal employee” – a person who has never done anything truly heinous to merit...

Managing Your Practice

Handling defamatory online reviews

The first thing to do before taking any action is determine whether that defamatory review is, in fact, defamatory.

Managing Your Practice

How to handle negative online reviews

It happens to all of us: You log onto the Internet one day and discover a scathing review from a disgruntled patient or family member.

Managing Your Practice

Firing patients

As with pretty much everything in a private practice, accurate and written documentation of dismissible behavior is essential.

Managing Your Practice

Terminating an employee

Make it clear, when necessary, that the decision has already been made, so arguing or pleading will change nothing.

Managing Your Practice

Phone etiquette, part 2

A peer should never answer and then be expected to wait while your employee tracks you down.

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